Privacy Policy
Introduction
Helios Home Health values your privacy. This Privacy Policy explains what personal information we collect, how it is gathered, used, and shared.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and mailing address.
- Payment Information: For secure payment processing.
- Communication Information: For customer inquiries or service updates.
- Website Usage Information: IP addresses, cookies, and browsing data for analytics.
How We Use Your Information
We use the information we collect to:
- Communicate updates, offers, and essential service information via SMS, email, or other channels.
- Process payments and fulfill contractual obligations.
- Analyze trends to enhance our services.
SMS Communication
By providing your phone number and opting into SMS messages, you agree to receive updates and promotional information from Helios Home Health. You can opt-out at any time by replying “STOP” to any message.
Types of SMS Communications
- Clients and Guests: Receive updates about orders, services, or promotions.
- Job Applicants: Receive information about application status or employment-related updates.
Standard Messaging Disclosures
- Message and data rates may apply.
- Reply “HELP” for support or “STOP” to opt-out.
- Messaging frequency may vary.
Opt-In and Opt-Out Process
- Opt-in via a checkbox during form submissions.
- “By checking this box, I consent to receive SMS messages from Helios Home Health. Reply STOP to opt-out at any time.”
- Opt-out by replying “STOP” to any SMS message.
Sharing of Information
Data Security
We implement strict data protection practices to secure your information from unauthorized access or breaches.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to your information.
- Withdraw your consent for SMS or marketing communications at any time.
For inquiries or to exercise your rights, please contact us at (561) 858-8699.
Terms and Conditions
Introduction
These Terms and Conditions govern your use of Helios Home Health’s website, services, and communication platforms. By accessing our website or opting in for SMS communications, you agree to these terms.
SMS Communication Terms
By consenting to receive SMS from Helios Home Health, you agree to:
- Receive text messages related to updates regarding services, orders, or important information.
- Messaging frequency may vary.
- Message and data rates may apply.
Opt-Out Process
You can opt-out of receiving SMS messages at any time by replying “STOP.” For assistance, reply “HELP” or visit our Privacy Policy at https://helioshomehealth.com/privacy-policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies or practices.
Limitations of Liability
Helios Home Health is not liable for any indirect, incidental, or consequential damages that may arise from the use of our services or SMS communications.
Changes to This Policy
We may update this Privacy Policy and Terms and Conditions to reflect changes in our practices. Please review this page regularly for the most up-to-date information.
For more information, please contact us at (561) 858-8699.
